Q: How do I reserve rental items for my event?

A: Orders can be placed over the phone or in person at either of our locations. A driver's license and security deposit are needed for reservations. Security deposits vary based on the value of rental items.

Q: How far in advance should I reserve?

A: All rental items are reserved with a security deposit on a "first come first serve" type policy. We recommend reserving when you know rental items will definitely be needed. The busiest months are from May - October.

Q: Can we change orders once reserved?

A: Quality can accommodate reasonable changes to reservations. We make specific recommendations in the reservation process with our customers to make potential changes an easy process. Last minute changes may incur a restocking fee or labor charge.

Q: How can I cancel an order and what happens to my deposit?

A: Once an order is reserved, the items become unavailable for other customers. The security deposit protects our company and customers from missing out on other orders. This is the reason security deposits are non-refundable.

  • New Website Coming Soon!

    Announcing a new release of our website.

  • Join us at the Twin River Bridal Expo 4/9

    Information about the original wedding expo. Come out and see the new rental products we are showcasing for 2017

  • DJ and Accent Lighting

    Descriptions of some of the various rental options available for lighting. This includes popular DJ and fast moving lighting as well as accentuating pieces. Uplighting and moving head scanners are currently trending.